Is it possible to go too far with our digital technologies? Is total transparency a good thing? If the majority of people in the world were digitally connected and our lives were out in the open, could we have a better, safer world? Are people ready to live in a totally transparent, digital world?
The new film, “The Circle,” attempts to answer these questions. “The Circle” focuses on a young woman, Mae Holland (Emma Watson), who lands an entry-level job in customer service at the Circle, a massive, powerful tech conglomerate, through a good friend who works in the company. Imagine Google, Facebook and Amazon all rolled into one company. That’s the Circle.
Eamon Bailey (Tom Hanks), CEO and co-founder of the Circle, is an energetic and charismatic leader who appeals to the idealism of his employees — all of whom seem to be under the age of 35. With the personality of a Steve Jobs/Mark Zuckerberg, Bailey and his COO and co-founder, Tom Stenton (Patton Oswalt), emphasize transparency and accountability with each new digital breakthrough they unveil. Much like the practice in today’s big tech firms, there is a regular company-wide gathering in which the new innovative breakthrough of the day is showcased and employees can cheer and marvel as their company pushes the boundaries of technology without questioning it.
Mae is drawn deeper and deeper into the Circle. Bailey is good at coming up with catchy names and phrases and selling the new tech innovations through personal stories that touch the emotions and ignite the idealism of his employees – most especially Mae. In her first week on the job, she is introduced to a webcam the size of a marble that is heralded as a means to a totally transparent world where no one can get away with discrimination, human rights abuses or crime, dubbed “Sea Change.” Bailey’s catchphrase is, “Knowing is good but knowing everything is better.”
Shortly after the launch of Sea Change, a U.S. senator trying to open an investigation against Bailey is forced out of office due to seemingly questionable actions unearthed by Circle technology operating under the guise of transparency. Mae and her colleagues see this as a reason to celebrate their company’s role in making a change for the better.